Will I receive the same product that I see in the picture?

Yes, we strive to ensure that the product images on our website accurately represent the items you will receive. However, there might be slight variations in color or appearance due to lighting and screen differences. Rest assured, we make every effort to provide you with products that closely match the images displayed.

Where can I view my sales receipt?

Once your order is confirmed, a sales receipt will be generated. You will receive an email containing a link to view and download your receipt. Additionally, you can log in to your Walletor account, go to the "Order History" section, and access your receipt there.

How can I return an item?

If you are not satisfied with your purchase, you can initiate a return within [X days] from the date of delivery. Log in to your Walletor account, go to the "Returns" section, and follow the provided instructions. Please ensure the item is unused, in its original packaging, and accompanied by the sales receipt. Our return policy provides more detailed information on the process.

Will you restock items indicated as “out of stock?”

We strive to maintain a robust inventory, and we regularly restock popular items that are marked as "out of stock." However, the availability of restocking is subject to supplier availability and other factors. You can subscribe to our restock notifications to receive an alert when an item is back in stock.

Where can I ship my order?

We offer shipping to various locations depending on your location and our shipping policies. During the checkout process, you will be prompted to provide your shipping address. Please ensure that your address is accurate and complete to avoid any delivery issues.



    Address of Walletor :

    Gjilan, Rruga 7 Shtatori, p.n